Daniel Mills returns to Audient this month in his new role as Technical Support Manager after completing his studies at Birmingham City University. « It’s great to be back!” says Mills. “With a growing team, I’ll be looking at ways we can make our support service even better.”
A result of Audient’s continued investment in technical support, Mills rejoins the team to provide speedy, informative responses to online queries from current and prospective Audient users, and spearheads the launch of a live chat facility, which is currently being trialled on the company’s website.
“With a growing team, I’ll be looking at ways we can make our support service even better.”
Audient prides itself in its quality product range and maintains that the service offered should be of a similar high calibre, and provides a comprehensive set of factsheets and FAQs on its website as well as a knowledgeable support team.
Mills has certainly been busy broadening his knowledge, whilst he’s been away. “Over the last year I’ve been using my iD22, iD14 and ASP880 extensively to help record albums and EPs, including on-location classical recordings in a variety of venues. These all contributed towards my degree in BSc (Hons) Music Technology at Birmingham City University. I’m still awaiting my final classification but fingers crossed it will be a good grade! »
Audient has every confidence in you Dan.